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CSIS Civil Service Insurance Society

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Experience the difference

Features and Benefits

Key Features and Benefits of the Royal Sun Alliance Drive Policy

  • FREE 48 hour Hire Car following a theft or an immobilising accident
  • FREE Courtesy Car under our Recommended Repairer Scheme (Comprehensive cover only)
  • New Car Replacement if the car is under 12 months old and if repairs are over 60% of the vehicle value (Comprehensive cover only)
  • Emergency Overnight Accommodation; £50 per person up to a maximum of £250 (Comprehensive cover only)
  • Free Foreign Use; any number of trips, up to 60 days per trip
  • Uninsured Loss Recovery; legal costs covered up to £50,000 provided by FirstAssist Ltd 
  • Personal Accident cover up to £5000 if the Policyholder or Spouse suffers an injury (Comprehensive cover only)
  • Personal Effects cover up to a maximum limit of £150
  • Audio/Communication Equipment; £750 limit on Comprehensive cover. If the equipment is fitted as standard then there is no limit
  • FREE motoring legal advice
  • FREE motoring counselling
  • Euro Helpline
  • UK Glass Helpline

There is a 24 hour Helpline available to policyholders. The number is shown in the policy booklet.

A Priority Repairer is available; immediate repair authority from RSA's network of garages across the country. (Subject to current workloads and replacement parts)

There is also a prompt windscreen/glass replacement service, AUTOGLASS. The policyholder will just need to pay a small excess and RSA will be billed direct for the rest.