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CSIS Civil Service Insurance Society

Call us on0845 60 77 444

Experience the difference

Make a Car Claim

In the first instance, make sure you have your policy number available, and call the Claims Team on 0845 077 5584 Mon-Fri 9am - 5pm.
At other times, please call the 24hr UK Claims Helpline on 0800 096 4567.

Our claims service includes:

  • A free courtesy car to keep you on the road (comprehensive cover only)
  • 48hr hire car in the event of vehicle theft or "write off"
  • Recommended repairers who will contact you within 2 hours of making a claim
  • 24 hour free roadside replacement /repair service on glass/windscreens
  • Immediate authorisation of repairs through our recommended repairers

If you need to make a claim for glass repairs or replacement, please call the Glass Helpline (UK Only) on 0800 096 3456.

The Civil Service Insurance Society is a "Not for Profit" organisation which donates all surplus funds to Civil and Public Service Charities. If you have any doubts regarding your eligibility, please do not hesitate to contact us.