Make a Car Claim
In the first instance, make sure you have your
policy number available, and call the Claims Team on 0845 077 5584
Mon-Fri 9am - 5pm.
At other times, please call the 24hr UK Claims Helpline on 0800 096
4567.
Our claims service includes:
- A free courtesy car to keep you on the road (comprehensive cover only)
- 48hr hire car in the event of vehicle theft or "write off"
- Recommended repairers who will contact you within 2 hours of making a claim
- 24 hour free roadside replacement /repair service on glass/windscreens
- Immediate authorisation of repairs through our recommended repairers
If you need to make a claim for glass repairs or replacement, please call the Glass Helpline (UK Only) on 0800 096 3456.
The Civil Service Insurance Society is a "Not for Profit" organisation which donates all surplus funds to Civil and Public Service Charities. If you have any doubts regarding your eligibility, please do not hesitate to contact us.
-
get
a quoteApply online today and benefit from:
- Quote and Buy Online 24/7
- Instant Cover Available
- Pay Monthly at no extra cost (0%)
- Our own dedicated Claims Unit with Royal & Sun Alliance
- Free European cover for up to 60 days per trip
- Guaranteed courtesy car in the event of an accident*
- No Administration Fees of any
