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Welcome to all NARPO members

CSIS is proud to offer Annual Travel Insurance designed specifically for NARPO Members. NARPO Travel Insurance provides true peace of mind to the frequent traveller.


Annual Travel Insurance

Civil Service Insurance Society (CSIS) administer this travel arrangement on behalf of P J Hayman

Designed specifically for NARPO Members, this annual travel insurance plan offers either a European or Worldwide option, with any single trip lasting up to 65 days (45 for Caribbean, USA or Canada if Worldwide cover selected). NARPO Travel Insurance provides true peace of mind to the frequent traveller.

To take advantage of this new arrangement, you must be a UK resident and a NARPO member aged between 50 and 79 at the time of joining (thereafter no upper age limit will apply). You must both be medically fit to travel and be able to comply with the Eligibility statement as defined in the policy.


You must be medically fit to travel at the time of taking out this insurance, booking your trip, paying any further balance or instalments towards the final cost of the trip, up to the date of departure of the trip in order to be eligible for cover under this insurance. This means any and all existing medical conditions you have must be stable and controlled by any treatment you are receiving and/or medication you have been prescribed, and there must be no known likelihood of any medical tests, investigations or major variation of treatment or medication for the condition(s) at the time of taking out this insurance, when booking your trip, when paying any further balance or instalments towards the final cost of the trip up to the date of departure, or whilst travelling. Cover is not suitable if you have been given a terminal prognosis, which is a life expectancy of below one year at the start date of the journey.

You will not be eligible for this policy if any insured member suffers from a chronic breathing condition. A chronic breathing condition is any of the following:

  • Severe Allergic Asthma, Asthma with fixed airflow obstruction, Night time (Nocturnal) Asthma
  • Obstructive Sleep Apnoea
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Chronic Bronchitis
  • Cystic Fibrosis/Bronchiectasis
  • Emphysema
  • Lung Cancer
  • Lung Hernia
  • Pleural Effusion
  • Pneumonia


Europe is defined as:

Andorra, Austria, the Azores, Belgium, Bulgaria, Channel Islands, Corsica, Croatia, Cyprus, Czech Republic, Denmark (inc. Faroe Islands), Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Madeira, Malta, Monaco, Morocco, Netherlands, Norway, Poland, Portugal, Romania, Russia (west of Urals), San Marino, Sicily, Slovak Republic, Slovenia, Spain (inc. Balearic and Canary Islands), Sweden, Switzerland, Tunisia, Turkey.

All other countries are Worldwide.

Please check the eligibility tab above to ensure you are eligible for this Travel Insurance Cover before getting a quote.


*Clicking the above link will direct you to P J Haymans website

If you cannot comply to the eligibility of the new scheme or the cover is not suitable, we will be able to refer to our panel of insurers via Aneevo (a trading name of Just Travel Agents Limited). Aneevo have a range of products suitable for adverse medical conditions, with no age limit.

Click here* to get a quote with Aneevo if you're not eligible.

*Clicking the above link will direct you to Aneevo website.


Quote and buy online or call us on 01622 766960

Features and benefits

NARPO Travel Insurance provides true peace of mind to the frequent traveller.

  • Options for European or Worldwide Cover
  • No Medical Screening requirement*
  • 24 Hour Emergency Support
  • Competitive Prices / Low Policy Excess

*Eligibility: You must be an NARPO Member and an age limit of 79 years applies at the time of joining (once joined no upper age limit applies). Subject to terms and conditions.


NARPO Travel Insurance is a trading name of P J Hayman & Company Limited, authorised and regulated by the Financial Conduct Authority.

The Civil Service Insurance Society (CSIS) administer a number of travel arrangements for P J Hayman, providing insurance to various civil and public service welfare organisations. For over 100 years, the CSIS has maintained a ‘Not for Profit’ status and donates all the remaining annual surplus to charities within the Civil and Public Service.

If we can't offer you the travel insurance cover you want, or your premium is higher than you expected because you have serious medical conditions, you may be able to get help by accessing the Money and Pensions Service (MaPS) Directory online at or by calling them on 0800 138 7777 (Monday - Friday 8am - 6pm).

Why choose CSIS?

Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:

  • Competitive premiums
  • Friendly, knowledgeable staff
  • Helpful phone service
  • A range of cover & options
  • Immediate cover available



A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.


Call our friendly sales team today on

01622 766960 

or email us at insurance(at)

Office Hours:
  • 8:30am - 5:30pm Mon-Fri
  • 9:00am - 1:00pm Sat



Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.